Frequently Asked Questions

  • All physical items are printed upon order. This means each piece is made just for you after your purchase.

  • Processing time for physical items is typically 1-3 business days before shipping. This allows time for designing, printing, cutting, and quality checks.

  • Shipping times vary depending on your location and the carrier. Once your order is shipped, you will receive tracking information (if available).

  • Due to the made-to-order nature of my physical products, I do not accept returns or exchanges. However, if your order arrives damaged or incorrect, please contact me within 7 days with photos and I will make it right.

  • Refunds are only provided if an item arrives damaged or there is an error on our end. I do not offer refunds for shipping delays or incorrect information provided at checkout.

  • No. All designs are for personal use only and may not be copied, resold, or redistributed in any form.

  • Orders may only be canceled or modified within 24 hours of purchase. After this time, production may have already begun and I cannot guarantee changes or cancellations.

  • Your digital files will be delivered via download or email after your purchase is complete.

  • All digital sales are final. Due to the nature of digital files, I do not offer refunds or exchanges once the file has been delivered.

  • Digital products are downloadable files (such as digital art or stickers). No physical item will be shipped.

  • I do my best to display colors accurately, but slight variations may occur due to screen settings and the handmade process.

  • Please contact me as soon as possible. I cannot guarantee changes once an order has been processed or shipped.

  • Please check with your local postal service or neighbors first. I am not responsible for lost or stolen packages once marked as delivered.

  • If you have any questions or concerns, feel free to contact me. I am happy to help!